Feedback Complaints Policy

Feedback & Complaints Policy

At Stuart Steven Dental Practice we take any feedback and complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. If a patient has cause to complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. Our aim is to react to any complaint in the way in which we would want our complaint about a service to be handled. We learn from any mistake that we make and we respond to patients’ concerns in a caring and sensitive way.

Our complaints procedure is available by contacting the practice directly.

Further information for NHS patients can be found here:

Further information for Private patients can be found here:

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