At your first visit you will be welcomed to the practice by the reception team and given a Welcome Pack which will give you information about the practice, treatments offered and any special offers currently running.
You will be given a New Patient Questionnaire to complete prior to seeing the dentist.
This will require you to complete your correct contact details, medical and health/social history, your previous dental experience and your expectations.
If you are registering as an NHS patient you will be required to complete whether or not you are exempt from NHS charges at end of the questionnaire.
You will be seen by your new dentist who will go over your New Patient Questionnaire with you. Confidentially discussing your medical history and any concerns about your teeth/mouth.
The dentist will take note of all your present teeth and any existing treatment visible.
If appropriate Bitewing radiographs may be taken to let the dentist check teeth/bone levels that are not visible to the eye.
The dentist will conduct a thorough Dental Health check of your teeth and mouth.
You will be advised of the health of your teeth and mouth and if any treatment is required.
If you require any dental treatment the different options and costs will always be discussed with you.
Once a treatment plan has been finalised you will be given a paper or electronic copy for your records. This will include an estimate of the costs.
If a treatment plan is over £350 you will be asked to agree and sign a copy to be retained in practice for our records.
Been attending Stuart's practice since his days in Chester Street. Excellent service and staff always very friendly. I've just completed a course of implant work (seven in all) and the procedure, treatment and aftercare were second to none, but glad it's all over lol. Looking forward to returning to 6 monthly check ups. Thanks again to Stuart and the Team.
Never liked going too the dentist but now it's a breeze , professional and friendly . Had 5 teeth out never felt a thing . Robbie Rocks !!!!
Been with these guys 7 years from the staff to the reminder texts, this is a fantastic practice
I recently joined Stuart's practice in May and can honestly say that I am extremely impressed! The whole team are friendly, professional, knowledgeable and have all the modern equipment. Stuart carried out some cosmetic work on my front teeth including a front crown and white filling to close the gap that had gradually developed over the years. I could not have expected a better result! I have my smile back, which to me is priceless. Massive thanks to Stuart (and the team) for doing such a great job. Lisa-Ann
I have to say that after 10 days the implant bridge is a great success. It is fabulous to be without the denture.
I am delighted with the whole treatment. I was made fully aware of all the options for my mouth and the costs involved with detailed explanations of all the stages.
A big thank you to all.